Privacy Policy
Last Updated: August 24 2024
At Sonel, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes information you provide directly, such as your name, email address, and payment details when you subscribe to our services.
- Usage Data: Information about how you interact with our website and services, such as IP addresses, browser types, and pages visited.
- Communications: Any information you provide when contacting us, including feedback, inquiries, and support requests.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: To process your subscription, manage your requests, and deliver the services you’ve subscribed to.
- To Improve Our Services: To understand how our services are used and to enhance your experience.
- To Communicate With You: To send you updates, newsletters, and respond to your inquiries. You may opt-out of marketing communications at any time.
- To Process Payments: To handle billing and payment transactions securely.
3. How We Protect Your Information
We implement various security measures to protect your personal information:
- Encryption: We use encryption technologies to safeguard data transmission.
- Access Controls: We restrict access to your information to authorized personnel only.
- Secure Storage: We store your information on secure servers with appropriate safeguards.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: With third-party service providers who assist us in operating our website and providing our services, subject to confidentiality agreements.
- Legal Requirements: If required by law or in response to legal processes, such as to comply with a subpoena or other legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of the business transaction.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations we may have to retain it.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand your preferences and improve our services.
- Cookie Types: We use session cookies (temporary) and persistent cookies (long-term) to remember your preferences and improve site functionality.
- Managing Cookies: You can control and manage cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
7. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@joinsonel.com
